Privacy Policy
Last updated: December 3, 2025
We respect your privacy. This policy explains what data we collect when you use Mia, how we use it, and your rights. Please read it carefully.
If you have questions, email us at info@miaforms.com.
What Information We Collect
When you sign up:
- Your name and email address
- Password (securely encrypted)
When you use Mia:
- Forms you create and send
- Responses from team members who fill out your forms
- Workspace settings and preferences
Automatically:
- How you interact with the app (via PostHog analytics)
- Your browser type and IP address
- Cookies for login and functionality
How We Use Your Data
We use your information to:
- Provide and maintain Mia
- Send you forms and reminders
- Provide AI-powered insights (only when you request analysis)
- Improve the app based on how you use it
- Keep your account secure
Who We Share Your Data With
We do not sell your data. We work with trusted services to run Mia:
- Clerk - handles login and payment processing
- Convex - stores your forms and responses
- Resend - sends email notifications
- OpenRouter - powers AI insights (only when you request them)
- PostHog - tracks how you use the app
If we're ever acquired, your data may transfer to the new owner. We'll notify you if that happens.
How Long We Keep Your Data
- Account info and forms stay as long as your account is active
- After you delete your account, we keep data for 90 days then delete it
- Email logs are kept for 30 days
Your Rights
If you're in the EU (GDPR), you have the right to:
- Access your data
- Correct your data
- Delete your data
- Move your data to another service
- Withdraw consent anytime
To request any of these, email info@miaforms.com. We'll respond within 30 days.
Cookies
We use cookies to keep you logged in and to understand how you use Mia. You can control cookies in your browser settings. We won't use tracking cookies without asking first (in the EU).
Security
We protect your data with encryption and standard security practices. However, no system is 100% secure. Keep your password safe and let us know if you think your account has been compromised.
Young Users
Mia can be used by people of any age. If you're an admin using Mia with minors (under 18), you're responsible for obtaining appropriate parental or guardian consent and complying with local laws regarding data collection from young people.
Questions?
Email us at info@miaforms.com
If you're in the EU and unhappy with how we handle your data, you can lodge a complaint with your local data protection authority.
Thank you for trusting Mia with your team check-ins.